Terms of Service

  1. Overview

Welcome to crabjtdesign.com. This website is operated by a high-end custom formal wear service; all services provided are based on a model of bespoke design and handcrafted production.

By accessing or using this website, you agree to comply with these Terms of Service.

  1. Nature of Service (Important)

This website provides:

✔ High-end custom formal wear services—not ready-to-wear retail or mass-produced merchandise.

Each garment is individually designed and crafted according to the client’s specific requirements; there are no standard stock products available.

  1. One-Time Purchase & Customization Confirmation

All orders are classified as:

💎 One-Time Custom Orders

Once an order is confirmed and enters the production process:

❗ It is deemed that “exclusive customization services have commenced.”
❗ Orders cannot be cancelled or refunded (except in cases of quality defects).
❗ The “7-Day No-Questions-Asked Return Policy” does not apply.
❗ Orders cannot be resold or exchanged for other orders.

Explanation:

Custom clothing involves exclusive design, fabric procurement, and handcrafted production; once production begins, irreversible costs are incurred.

  1. Order Process

The standard customization process is as follows:

Submission of Requirements (Style / Occasion / Measurements)
Design Consultation & Confirmation
Fabric Selection & Proposal Confirmation
Production Commencement
Quality Inspection
Shipping & Delivery

Clients are required to provide final confirmation during the “Design Confirmation Stage.”

  1. Modification & Adjustment Policy

Prior to Production:

Reasonable design adjustments may be requested.
Style details and measurement specifications may be modified.

After Production Has Begun:

Unless due to quality defects, free modifications are not supported.
Certain modifications may incur additional fees.

  1. Intellectual Property

All design sketches, images of finished garments, and content featured on this website are protected by copyright law.

Without prior authorization, you may not:

Reproduce designs.
Use images for commercial purposes.
Resell or create imitations of the products.

  1. User Responsibilities

Users are responsible for ensuring that all provided information is truthful and accurate, including:

Body measurements.
Contact details.
Shipping address.

Users shall bear full responsibility for any issues arising from the provision of incorrect information.

  1. Disclaimer

We strive to ensure the highest quality of service; however, we shall not be held liable for the following circumstances:

Poor fit resulting from measurement errors provided by the user.
Time-sensitive impacts caused by shipping delays.
Delays resulting from force majeure events (e.g., adverse weather conditions, government policies, etc.).

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